Your first choice of support
should be your reseller. Your reseller will know your business
and your POS equipment better. If this option is not available
to you for any reasons then you can purchase a support package from
us. Call us for details.
Please, keep in mind that we support only the latest version.
A calendar usually
appears when you click on a report. If you get an error when
you select a report then it means the calendar is not registered on
your PC. Usually the problem occurs after installing different
software using the same calendar but a different version. To
easily fix this problem install Microsoft Word.
Lost Receipts or Orders
A crystal report
screen appears very quickly when you print a receipt, order or any
reports. This screen appears in the middle of your screen
and it's about 2 X 3 inches. The screen only contains a cancel
button. If you click very quickly on the button you will
cancel your report.
Long POS report
If your POS report
is too long then you need to change your Microsoft Windows printer
settings. In the control panel, right click on properties on
your printer. In Devices Settings, change "cont feed no break"
to "N/A", change "cut sheet" to "N/A" and keep "cont feed" with break to
"letter".
